Is there a maximum number of attachments allowed per incident

LyneC
Tera Expert
 
4 REPLIES 4

Brian Lancaster
Tera Sage

I believe there is only a size limit for each attachment. 

https://www.servicenow.com/docs/bundle/yokohama-platform-administration/page/administer/form-adminis...

How many attachments are being added? I just added 112+ an incident on my PDI with no issues.

Sandeep Rajput
Tera Patron
Tera Patron

@LyneC There is no such limit on the number of attachments for any record in ServiceNow.

Dr Atul G- LNG
Tera Patron
Tera Patron

Hi @LyneC 

 

No, there's no such limit. However, the limit is on the attachment size.

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************

Prathamesh26
Tera Expert

Hello @LyneC 

 

There is no such limit on the number of attachments for Incident in ServiceNow. however there is a limit on size of the attachment and you can verify that by checking com.glide.attachment.max_size property in sys_properties.LIST table.

 

Kindly mark my answer as helpful and accept solution if it helped you in anyway. This will help me be recognized for the efforts and also move this question to solved bucket. 

 

Regards,

Prathamesh