Is there a "Related Articles" widget available for the Knowledge Portals in HRSD?

HR Transformer · ‎07-11-2018

I am trying to see if there is a pre-existing "Related Articles" widget that I can use. The idea is to display related articles restricted to the user's geography and their level within the organization. Not sure if this is something we would have to custom build or if there are widgets that I can leverage to get this done.

sachin_namjoshi · ‎07-11-2018

There is no OOB related article widget available.

you will have create your custo related article widget.

You can leverage below widget for related records.

Regards,

Sachin

View solution in original post

Vartika Goel · ‎03-24-2020

my problem has been resolved without the plugin.

Rashmita Panda · ‎04-15-2020

Hey Vartika,

I am running into the same issue. Can you share the implemented fix?

Thanks,

Rashmita Panda

Abinash2 · ‎01-03-2021

Hi Vartika,

I am facing issue with Related Knowledge Articles for HR related knowledge Bases. For IT Knowledge Bases its working fine.

Please share the workaround.

Thanks

Lauren Methena · ‎05-17-2021

Update: There is now an OOB related articles widget.

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/product/knowledge-management/task...