Hi all, My company has a lot of instances, and we switch instances every 1-2 months when working on a new feature because we have so many teams. When switching the connection to another instance in VS Code, we'll sometimes create duplicate widgets in...
I'm trying to build database view between Business application table,rel_ci table,cmdb_sam_sw_install table.I'm stuck in building where clause relation between rel_ci table , cmdb_sam_sw_install table.Kindly guide me how can i develop its relation.
I've made some changes on the Basic Configuration UI16, colors and such, but it doesn't seem to be working. The instance is still showing default colors and theme. I've checked my changes and it's showing the changes that I've made to the UI16 but th...
Greetings all, I have an incident table widget with a modal pop-up when you select an incident and when you search for an incident in the widget a new table forms based on the search source page template html. Is there any way for a client script to...
HI, I have created a techincal catalog for automating the application CI creation via run script, but the records are not being inserted. Can anyone check the below code and let me know what is wrong: var applicationName=current.variables.application...
Is there a List of all possible guided setups.or is it only available for Moduls and App which are currently installed and then i have to search for every App or Modul in the Navigator?
I need to use the sn_sc.CartJS to generate a request via script. One of the values to pass in the variables object only needs to be used conditionally. I haven't been able to find a straight-up Javascript solution. I attempted similar solutions to...
Hello smart Human Resources Service Delivery (HRSD) people... Based on this documentation, it seems like there are 2 basic groupings of HR "Client Roles" as follows:Those that start withsn_hr_core.hrsm (the HR fulfillment support roles)and those that...
Hello, I have a transform map where the target table is m2m table, and there are two columns (both fields in there are Reference fields):- Configuration item (u_configuration_item) which displays the name of CI- Contract (u_contract) which displays t...
I can see when we try to end the chat it gives us the pop up of confirmation "Are you sure you want to end the current conversation" (refer below attachment), can we add the same confirmation popup just after we click on the chat icon on the portal s...
If I try to group my report by Tags, I get "No data to display". What I want to do is determine the number of cases my team has completed last week that are tagged with the word "DUA_Extension" vs "DUA_Closure". What is the best way to do this? Doing...
Hi All, I have a requirement where only support group members should be able to edit records on the application(cmdb_ci_appl) table. I'm getting lost while writing the script on the ACL as I'm still learning to code. Can anyone help me with the scrip...
I thought I did this once a few years ago, but my searches have been fruitless thus far. I wish to export an ENTIRE table from ServiceNow to Excel. So I want ALL data records and ALL fields exported (including fields like sys_id) to Excel. All the...
Team, I have 3 variables 'Choose one of the following', 'Region' and 'Machine Type' all are select box type variables and each variable has 4 choices/options. I want to display this option's sys_id In the short description of sc_task for which I am u...
Hi I have written a after business rule on sc_task table with condition as state is closed complete to autoclose ritm and requests but it is not checking for all the open sctasks from the flow and still the requests get closed (function executeRule(...
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