I am currently trying to create an app for my team that a user can make a request to update/add/delete records in a data table. I am currently using the app engine studio to accomplish this, using either a record producer or standard catalog item req...
We have our CMDB being updated by a multitude of data sources. We are using CMDB 360 to handle the majority of reports/queries but it doesn't let you get more specific. We are trying to query the [cmdb_multisource_data] table to check and see: 1.) Ho...
Hi team, I have one Reference field on catalog form labeled as Approver which refers to sys_user table it's show the all active users . it's showing logged in user as well in that approver field . I want to show All users apart from logged in user...
Hi , Client have placed self-execution scripts in the Intune Company portal and the requirement is to run the scripts from Servicenow Virtual agent on a single click or request by the end users. These scripts need to get executed in the end user mac...
Hi all,I have had a rather difficult request from a client and I'll do my best to explain what that is, but I'm essentially unsure as to how to approach a suitable method to implement it.To start off, on our sys_user table we have a field called u_pa...
I have a requirements to allow interactive user logon to ServiceNow from external network but need to deny all REST API calls. "REST API Access Policy plugin" is not very well documented. The solution with adding filters doesn't work.Can you help?
Hi,I have 2 client scripts on the same field, each one will display specific message based on the selection. I need to clear the message if selection changed. But when I change the option the old message still there (see screenshot).This field has 5 ...
Bonjour a tous, mon clientScript ne veut pas fonctionner. function onChange(control, oldValue, newValue, isLoading, isTemplate) { if (isLoading || newValue === '') { return; } // Appeler calculEstimatifpondereE lorsque u_estimatif est modi...
I’m trying to make the list of records accessible for service desk and the assigned to group members. Should I use ACL, script or other method? Please advice.
Hi All, How to restrict a select box choice only to 2 assignment groups on catalog form. Please assist. Thanks & Regards.
Hi all, very new to SNOW and I was looking to try out the Cloud Observability product on my PDI. I can't seem to see it listed as a plugin to install.Can I install this product on a PDI and if so, how do I go about doing that? Thanks in advance!
Case - Hi everyone! I have users in my client environment where the userID of employees from client organisation starts with AA. Now there are a few hundred users from company B who have been uploaded in the sys_user table where for every user from ...
Hi All, This article will cover the versioning on knowledge articles in KM ServiceNow. Note: When ServiceNow creates version, it creates in this table "kb_version" It creates different versions based on changes made to it. Number of the knowledge art...
Hello, The email notification that's being sent to the user whenever he is mentioned in a record, is always translated to a specific language (let's say french, whatever). The mail script uses a couple of gs.getMessage() calls, the messages are prese...
Hi, I have a RITM record which has a TASK record in related field. Whenever i change the field in the parent the parent RITM record the same change should be reflected in the child task record. I have created two custom fields in the ritm tabe:1. my ...
