Hello In 'To-dos Configuration' > 'Approvals - Completed', I would like to sort the record from newest to oldest but I cannot find where to set it up. Anyone can help on this?
Hi All,I have a reference location field on the form, when I click on the search button it shows me the respective locations I select the location which shows up on the field.Once I click on update the field become empty but I can see on the Have-ove...
I am looking to update the attachment icon on the service portal "Can we help you?" to say Attachment,Label & screenshots instead of add attachment. Is this possible, if s, how can I get i done.. Thank you
Hello, can someone explain to me what does GlideRecord.next() mean and what it's function, please? Thanks
We currently have security rules in place that does not allow a custom roled user to view Incidents of type "Network" I wanted to see if there is a way to create an ATF for this? So far I was able to Step 1: Impersonate the custom roled userStep 2: ...
I have a catalog item that I would like to find out where the variable values are stored, or are they only stored in memory until the REQ and RITM get created then destroyed. Asking as I would not like to regex the out of the description field if po...
Hi Everyone, I have been looking into and accessing if we can use on-call scheduling to cover all our needs. I have built on-call schedules for many groups and the set-up is good and gives the coverage and rotation we need.However, when I want to loo...
Hello,We currently have a Start Date / Time variable that looks like this:Is it possible to remove the "second" digitals from the time? Than you
Hello! I have an Onsubmit catalog client script on portal, in the script there is an alert that is showing twice, so with this i understand that the client is running twice. In portal, when the user change the current value of the field and press on ...
<?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide"> <!-- Server Script: This runs on the server before the page loads --> <g:evaluate var="jvar_attachments" jelly="true" object="true"> var gr...
Hi, I am currently working on a catalog item where the user selects a group, and I wanted to populate the email group on another field. The first field is called name which is a reference to the sys_user_group table and the field email is where I wa...
For applications I use the Studio IDE and use the standard update sets procedures to move code from instance to instance. I have been approached by some to use GitHub and other automations to build, promote, deploy code in ServiceNow. I considered th...
ver. TokyoScenario: An instance, with writable Number (Task.Number) field on Case, Change Request, and IncidentSo this instance I've been tending had a writable Number field on (Case, Change, and Incident). Well, one day this changed, and now the fie...
Hello Guys, I made easy clienet script but absolutely dont know why its not working. My task is, when caller_id is tieto_integration_user and state changes to resolved, then exclude fujitsu service desk from assignment group so SD cant choose this gr...
I have a very simple widget (currently just displays column headers for a table). When I add this as a Custom type variable for a catalog item I can see the headers in the preview mode. However, I cannot see them when viewing the catalog item. All...
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