Is there a timeout settings for the script processing such as UI Action or Business Rules?
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‎04-27-2022 12:07 AM
I created an UI Action that checks all the records in the table and update some of them based on several conditions.
However, sometimes it takes long time for it to complete the processing, so I'm wondering if it could be timed-out.
Could someone please let me know if there is a timeout settings for the script processing (such as UI Action or Business Rules)?
If there is, I would like to set longer time to prevent scripts from getting timed-out.
Best Regards,
Aki

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‎04-27-2022 12:12 AM
You can use async BR rules, if you think changes are taking time and you don't have to see the records right away
Aman Kumar
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‎04-27-2022 12:46 AM
Hi,
no timeout as such exist which you can increase.
why not move the code of updating the record in script include and let the code run in background
if the UI action or BR takes time the session times out and sometimes instance may become unresponsive for that user.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader