Hi @janetakiyam ,
Please follow the below steps:
1.Go to App Engine Studio or navigate directly:
UI Builder > Experience: Service Operations Workspace
2.Open the Landing Page (usually named Home or Overview Page).
- Modify the Overview Component
- In the UI Builder canvas, locate the Overview page and the Overview component on the canvas.
- Within the Overview component, identify where the widgets (like “Incidents assigned”, “Incident SLAs”) are placed.
3.Add a New Widget or Report
You have two main options:
Option A: Add a Prebuilt Report (Report Widget)
- Drag a Data Visualization or Report widget component into the desired section.
- Bind it to an existing report by providing the report sys_id.
Option B: Create a Custom Component
- Create a new component or card (like existing ones).
- Use Data Resources to pull in data (e.g., from incident or task_sla).
- Use Card layout to mimic the current style.
4.Configure Binding & Filters
- Ensure the report respects current user context or filters (like “Assigned to me”).
- You can use state parameters, client scripts, or data resource filters to handle this.
5.Save & Publish
- Save the changes.
- Click “Publish” in UI Builder to deploy the updated experience.
If my response helped, please hit the 👍Thumb Icon and accept the solution so that it benefits future readers.
Regards,
Pratik
