How to add Platform Analytics Dashboard to Service Operations Workspace

Chio
Giga Guru

If you need to add Platform Analytics Dashboard to any of your Workspaces, please find guide below

 

In this sample, I added it on SOW

 

1. Open your configurable workspace in the UI Builder

UI Builder -

Experience -> Service Operations Workspace

Chio_1-1727880087457.png

  • add page
  • I named this "PA Dashboards". You may choose a different name and just take note of the page URL for the route value info in step 2
  • add dashboard -> use template

 

2. Add chrome_toolbar

 

https://xxx.service-now.com/sys_ux_page_property_list.do

 

Click New.

Configure as shown below

 

Chio_5-1727880503730.png

Page : Service Operations Workspace

Name : chrome_toolbar

Type : json

Value:

 

[{

  "id": "PA Dashboards",

  "label": {

    "translatable": true,

    "message": "PA Dashboards"

  },

  "icon": "analytics-center-outline",

  "routeInfo": {

    "route": "pa-dashboards"

  },

  "viewportInfo": { },

  "group": "top",

  "order": 150,

  "badge": {},

  "presence": { },

  "availability": {

 "roles": ["itil"]

  }

}]

 

//*The   "route": "pa-dashboards" should be your created page name in step 1

 

3. Go to platform analytics dashboard

 

Open your target dashboard then dashboard details,

Chio_3-1727880263665.png

  "service operations workspace" and "platform anlaytics workspace" to the "dashboard visibility" field.

 

This will be the end result.

Chio_4-1727880373318.png

 

2 REPLIES 2

BKash
Tera Contributor

Hi @Chio , can you please guide me on how to add a platform analytics dashboard to compliance workspace?

 

You got solution for this?