Is there a way to apply tags to knowledge articles?

sirou
Tera Contributor

I would like to add tags to knowledge articles, but I found the following content, so I tried doing the same.
“Tag the knowledge articles from the create knowledge platform page by clicking on the 3 dots buttons.”
However, "Add tag" is not displayed as shown in the attached image.
Why does this phenomenon occur?
The version is "Utah"
Thank you.

sirou_0-1706840084536.png

1 ACCEPTED SOLUTION

AnveshKumar M
Tera Sage
Tera Sage

Hi @sirou 

 

I just checked this functionality, the "Add tag" option is available once the record is saved.

 

Check once after saving the KB Article record.

 

Please mark my answer helpful and accept as a solution if it helped 👍

Thanks,
Anvesh

View solution in original post

1 REPLY 1

AnveshKumar M
Tera Sage
Tera Sage

Hi @sirou 

 

I just checked this functionality, the "Add tag" option is available once the record is saved.

 

Check once after saving the KB Article record.

 

Please mark my answer helpful and accept as a solution if it helped 👍

Thanks,
Anvesh