Is there a way to back up each table?

Ro5
Tera Expert

hello.
Currently, when updating data such as the user table of the production instance, the data of that table is extracted in XML as a backup.
I don't think this is a good backup method.
Does ServiceNow have internal or external tools that can back up each table?

Thank you very much.
Ro

1 ACCEPTED SOLUTION

Maik Skoddow
Tera Patron
Tera Patron

Hi

if you have a customer instance then backups of database are created automatically and in the Support portal you can request restoring your instance with the help of a backup.

More about that topic can be found in the following white paper: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white...

But there is no other solution to back up data of single tables than exporting them to XML.

Maik

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1 REPLY 1

Maik Skoddow
Tera Patron
Tera Patron

Hi

if you have a customer instance then backups of database are created automatically and in the Support portal you can request restoring your instance with the help of a backup.

More about that topic can be found in the following white paper: https://www.servicenow.com/content/dam/servicenow-assets/public/en-us/doc-type/resource-center/white...

But there is no other solution to back up data of single tables than exporting them to XML.

Maik