Find your people. Pick a challenge. Ship something real. The CreatorCon Hackathon is coming to the Community Pavilion for one epic night. Every skill level, every role welcome. Join us on May 5th and learn more here.

Developer forum
cancel
Showing results for 
Show  only  | Search instead for 
Did you mean: 

Forum Posts

Resolved! Service Operation Workspace Actions Split Button

I am trying to add a UI Action to the Split Button on the Service Operation Workspace. I have been able to remove buttons by de-activating the UI Action or UX Form Action but I can not seem to figure out how to add one. I've even tried copying the UI...

Screen Shot 2023-04-19 at 8.37.52 AM.png
cczernia by Giga Guru
  • 2466 Views
  • 2 replies
  • 3 helpfuls

Docusign intergration with servicenow ?

Hi ,How easy to integrate docusign with service now ? My requirement is once the servicecalatog item got submitted using workflow send the docusign to one of the approvers with some of the variables added to docusign document ? Please advise ! 

meragz by Tera Contributor
  • 3551 Views
  • 2 replies
  • 0 helpfuls

Resolved! Save an update set for later

On Monday, our system will be updated from San Diego to Utah. We have one update set that is very complex, but isn't ready to go into production yet. If I complete this update set and save the XML, can I then run a clone on PROD to DEV, upgrade DEV t...

Brent Cox by Giga Guru
  • 1383 Views
  • 4 replies
  • 0 helpfuls

Resolved! why do notifications go to group email vs group members?

I have created a version of the Task notification specifically for Catalog Tasks (which pulls in the populated variables from the RITM attached to the task!) - Nice script I shared on here if you are interested... Re: Where are the variables stored o...

mrswann by Kilo Guru
  • 10234 Views
  • 6 replies
  • 16 helpfuls

Resolved! Add welcome message to Service Portal with Name

Hi,I can't find a definitive answer on how to add the user's name to the Welcome message on the Service Portal. so as Below, but Hi Dan - how can we help? Can someone please advise the best way?Many thanks,Dan 

DanBrown2_0-1681916286891.png
Dan Brown2 by Kilo Sage
  • 2839 Views
  • 2 replies
  • 0 helpfuls

Resolved! Implement button in Change process

Hi,I am working on making the 'Implement' button showing up in the 'Change' form only after the 'Scheduled Start time' has started. Any suggestion on how I can go about it?  Thanks!

Karthikeyan2 by Tera Contributor
  • 1148 Views
  • 2 replies
  • 2 helpfuls

System property has been broken after cloning,

Hi,We have one system property which got overwritten in target instance (dev) after clone even the preservers were set on source (Prod) instance.is this expected, if yes then what should be the best practice to preserve such system properties from be...

Variable Conditions Type

Hi All, In ServiceNow, as an OOTB feature we have "Variable Conditions" field type as shown below. and here the visible is false.  How can we make this to true ? We want to use this type for a field in one of our custom tables. Did anyone used this b...

priyarao_0-1681918838732.png
Joshuu by Kilo Sage
  • 734 Views
  • 2 replies
  • 0 helpfuls

Resolved! Populate User ID in List Collector Field

Hi, I am trying to see users when entering the user id in a list collector variable. The list collector variable is pointing to the sys_user table. Below is the screenshot of the variable.--------------------------------------------------------------...

Piyush27_0-1681909186775.png Piyush27_1-1681909256306.png Piyush27_2-1681909328581.png
Piyush27 by Tera Contributor
  • 2505 Views
  • 8 replies
  • 4 helpfuls

Lock icon still visible

Hello.After adding the attribute "start_locked=false" to a list type field, the lock icon remains visible.The solution I developed was to create a Client Script with the following line "document.getElementById('change_request.u_select_tasks').style.d...

lock icon.png attributes.png script.png

Set recipients in Quick messages

Hi,   I was able to change subject through before insert and update BR in the sys_email table while sending(condition is type is send-ready). However I would like to change the Recipients too.  (function executeRule(current, previous /*null when asyn...

find_real_file.png
tanz by Tera Expert
  • 1089 Views
  • 2 replies
  • 1 helpfuls

Match Regex in Condition Builder

Hi all, I was wondering if someone could set me right. I am trying to use the "matches regex" operator in the condition builder for an assignment rule. So I set:  Short Description - matches regex - /\bSAP\b That does not work. I tried "/\bSAP\b", "....

Bjoern3 by Tera Guru
  • 10648 Views
  • 7 replies
  • 3 helpfuls