Hello All I have one query regarding this as I want to know how can I achieve below requirement: > When HR case is assigned automatically the HR task is assigned to the same assigned to value and if the assignee changes on the HR case then the same r...
I'm having an issue with a field on a catalog item displaying a list of permissions based off of a table. I'm just getting "undefined" as the values.I'm fairly new to JavaScript and ServiceNow and unsure if my issue is with the code or with the tabl...
Hello All,I want to check current description is empty or not if its empty is want to abort action .Thank You.(function executeRule(current, previous /*null when async*/) {current.addNullQuery(current.getValue('description'));current.query();if(curre...
After close complete I want to reopen HR CASE but its show access prevailed errorwhat should I do
Is it possible to show a Multirow Variable set on the Request/Requested Item Summary Page for an end user to view? Im looking to do this as our users will submit requests that require populating a MRVS but once they get to the "ticket" form on the po...
Hi MAtes, What is a watermark in ServiceNow and where do we use that? Thanks Kuma
We are trying to create a Catalog Item where a Management-level person can fill out and select any employee who trees up to them (i.e. all their direct AND indirect reports). For example, let's say that we have the following employee structure (an ob...
How can I enable response templates to show up in Native UI email client?I have configured a response template to display for email channel, but I don't see an option when I compose a new email in Native UI and use/add response template.
Hello I have some records which contain [cmdb_ci] field and [u_current_version] field. I would like to update the [u_current_version] field for each record daily. I am also using discovery to collect the latest [cmdb_ci] information, so I want to...
Hello All,Please help me I'm a begineer of servicenow developer. I'm currently trying to create a graph showing the "total number" of CI(configuration_item)on a monthly basis for my company's project However, the current issue is that it is difficu...
Hi Team, I have created a few reports(shared the same reports to everyone) and those reports are added to dashboard(shared with one user), when I impersonate with same user, I could not able to view the dashboard. Kindly suggest Note: I did not add a...
Hi All,I want to fetch the userid of the "Requested for" user from the catalog form.example - I have a field Requested for on the catalog form.I want to fetch the user id of this Requested for user on the Onchange catalog client scriptfor example - R...
Hi All, I have 2 related lists on a ticket, let's use for example "List1" and "List2". both related lists contain the same table, but show different records based on the condition of a field entered in relationships.I would need for the first related...
Dear All, Any leads is helpful. When glide.authenticate.multisso.enabled property is set to false it works fine When glide.authenticate.multisso.enabled property is set to true it errors out
Hi, i'm trying to run a UI action that takes the variables from a requested item and opens a new request.In the catalog item there is a variable set with a client script where I want to set the variables. I can't seem to get the variables from the UI...
