Hi All, I currently have a manual process that exists outside of ServiceNow. Data is extraced from a thrid party it is manipulated using excel macros into an acceptable format and then imported into ServiceNow using import sets.I have been asked to i...
Hello Community, I am trying to change the Virtual Agent - Background Image to a custom one that we need on Portal. I am using the custom virtual agent button as shown in the community article by @Mark Roethof which is awseome. Virtual Agent feature ...
Getting below error creating record in connection and credential alias to authenticate Error MessageFailed to create a new connection and credential with this configuration template. No valid Configuration Template record associated for aliasIDconnec...
Hi Team ,How to check ,how many incident tasks are closed for respective incident using script Please guide me with best practice
Hi Developers I have to know how to do this requirement:Long module titles will be truncated in theUI or they may overlap with the edit/favourite icons. Consider shortening thetitles, making them unique. Or, if there aremany with a similar name, con...
Hi,I wanted to set a current date time in HR task due date, I have created a before insert BR-(function executeRule (current, previous) { var gr = new GlideRecord("sn_hr_core_case"); gr.addQuery("sys_id", current.parent); gr.query(); if (gr.next()) ...
We are implementing Service Portal for deployment next month to production. We are using the Data Table widget to display a list of approval records, but I have run into an issue with the search functionality of this widget. The widget uses the 1...
We're developing a scoped app with ACLs that call a script include. One of the tables invokes the following code from the script include, which works fine:// check user is on authorised list var access = false; var canWrite = this._i...
I am currently building a proof of concept app on a Personal Developer Instance, and would like to share access to it with another developer so that they can develop too. Is this possible with PDIs? Thanks
I have a custom table where a field is there called "function" with different dropdowns (Marketing, Finance, etc) and another string field called "GAP ID". So my requirement is below : 1. When a new record is created with Function "Finance" GAP ID wi...
Hi , What will happen if set repeat interval as well as Trigger randomly check box in survey trigger condition .Does the survey trigger based on the repeat interval or based on the probability I configured ? Thanks ,Ragavi
Does anyone have any idea on how to register the ServiceNow platform-provided graphQL API endpoint on the Azure API gateway? I looking for some information on registering and fetching results on the Azure API gateway from the graphQL API endpoint....
Hi,I have a requirement to auto populate a date(in custom field) by adding 2 business days in employee start date. For example-If the HR profile employee start date is - 3rd April, then a custom field should populate a date of 5th April, excluding w...
Hi Team ,I have created a variable get Price button in catalog item and when we click on get price button am collecting field values in client script but am enable to pass the values to processing script as below ...so I can call the script include f...
I want to add the country in the INCIDENT form reference to the user's location.However, the country code on the user form is not complete. I tried to to configure the dictionary to reference "core country" but I get the error below:
