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03-27-2020 11:13 AM
Hi,
We're trying to trace a data update which we believe was done through an import XML file. I've checked the import logs and transaction logs for the type update and sys_id of the record that was updated but have not tracked down the actual update.
Does anyone know of a straight-forward way to track this update?
Thanks,
Karen
Solved! Go to Solution.
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03-28-2020 11:58 PM
Hi Karen,
whenever somebody uploads xml to table record it adds a transaction log to the table (syslog_transaction)
URL field will contain value such as '/upload.do'
I just did import xml of incident record and below is the record which got created in the syslog_transaction table
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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03-28-2020 11:58 PM
Hi Karen,
whenever somebody uploads xml to table record it adds a transaction log to the table (syslog_transaction)
URL field will contain value such as '/upload.do'
I just did import xml of incident record and below is the record which got created in the syslog_transaction table
Mark ✅ Correct if this solves your issue and also mark 👍 Helpful if you find my response worthy based on the impact.
Thanks
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
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04-05-2020 09:51 AM
Hi Karen,
Any update on this?
Can you mark my answer as ✅ correct, 👍 helpful if you were able to achieve the requirement. This enables other members to learn from this thread.
Regards
Ankur
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader