is there a way to include attachments on Approval Email Notifications without having to copy them from the "approval_for" reference record ?

[Makosko]

For some strange reason, I seem unable to have SN copy attachments from the approval_for reference record to an actual approval request. In my email notification, I have the "Include Attachments" field checked, still no attachments coming through. Is there something else I am forgetting to check ??

Any help with this would be very much appreciated.

[eican]

Check the field you are using for the referenced record.

The Label is "Approval for" but the field is called "sysapproval"

[Makosko]

It was not really that. I knew the field name... I thought that ServiceNow would automatically copy attachments for approval email notifications. Anyway, I put together a script which accomplished this..

[casey_barela1]

Is there any chance i could look at the script you put together and where you put it. I am needing almost the exact same thing we are sending group approvals and needing to attach a file to that group using a workflow.

[Makosko]

Hello Casey,

I have a business rule that runs on the sysapproval_approver ( Approval ) table.

Details:

When: Before

Update: Yes

Order: 100

Condition: Your Own condition ( when shall we copy attachments ? All the time, for a specific task type ? You decide here.... )

Script:

(function(){

if(typeof GlideSysAttachment !== "undefined") {

      GlideSysAttachment.copy('table_to_copy_from', 'record_id', current.getTableName(),current.getUniqueValue());

} else {

      Packages.com.glide.ui.SysAttachment.copy('table_to_copy_from', 'record_id', current.getTableName(), current.getUniqueValue());

}

table_to_copy_from -> likely to be current.sysapproval.sys_class_name.toString()

record_id-> likely to be current.sysapproval.sys_id.toString()

})()