Is there a way to include the RITM and SCTASK links in the body of the notification email?

[Ryota]

In the service catalog, an email notification is sent when the status of a task changes to work in progress, but I would like to include the RITM and SCTASK links in the email body at that time. Is there any way to do this?

[Ryota]

Hi @gopi 

I got it working with the code below. thank you！

template.print('<a href="' + link + '"> + Link to RITM + </a>');

[AndersBGS]

Hi @Ryota ,

you can utilize flow designer and data pillows to have the numbers included.

if my answer has helped with your question, please mark my answer as accepted solution and give a thumb up.

Best regards

Anders