Is there a way to SAVE a form before submission and AUTOSAVE if the form is left idle

[Cupcake]

There has been an expressed need to SAVE a catalog form and its contents just in case the customer that is submitting a request needs to come back to the form at a later time.

In addition, can the form be setup to AutoSave including all of the contents if the form is left idle for a specific amount of time.

What is the best way to handle this?

Thanks,

Karen

[Brad Tilton]

Hi Karen,

The "save draft" functionality in the catalog is something that gets talked about, but I've never seen a solution that does it well. I supposed you could write some sort of script that automatically submits the order if left idle for a while, but I think the negative consequences like submitting something the user just abandoned outweigh the positive.

[ernyei]

Hello Karen,

do you mean when accessing through the ESS ? In the fulfiller UI you can right click on the header of any form and select Save:

In ESS this is not possible but the people can put stuff in the cart and get back to it before they finally place the order.

For the autosave, not that I know.

[Cupcake]

Yes I am talking about the customer being able to save from the ESS portal.

[Cupcake]

Yes I want people to be able to put stuff in the cart and go back to it later. I need to look more into this. I believe this OOB functionality was turned off.