Is there an easy way to get the display value of a catalog item variable?

[MWright1]

I have a reference field in our Service Portal Catalog item called Job Title.

When someone changes it, I need to capture the display value, not the reference, then run other Logic based on the title.

I have tried:

var title = g_form.getDisplayBox('job_title').value;

but it doesn't work.

I just find it so silly to have to create a whole new Script Include just to get the Display value.  Is this my only option?

Thanks.

[Community Alums · Accepted solution]

Hello,

Refer the below link.

https://community.servicenow.com/community?id=community_blog&sys_id=7b248445db271c94190b1ea66896192f

Thanks,

Namrata

[Hitoshi Ozawa]

Hi,

Just getDisplayValue('<field name>'); should work in Service Portal.

var title = g_form.getDisplayValue('job_title');
alert(title);

[MWright1]

Thanks, everyone!

[Ankur Bawiskar]

@MWright 

Glad to know that you referred to my blog.

I hope you have marked it helpful and also bookmarked it.

Regards
Ankur