Is there any button to copy fields into another table?

[ParkHyunSun]

Hi, 

I want to find a reference from ServiceNow OOTB button and utilize it, but cannot figure what to use.

Below is what I want to make.

1. In the requested item (sc_req_item), I will use short description, description.

2. I want to create a button named "Make Knowledge" next to Save (Submit).

The Function of "Make Knowledge" is mapping the requested item's short description and description to Knowledge FAQ table's Short Descriptions and Questions.

I think the similar button already exist in ServiceNow, but I cannot find what it is.

Is there anyone who can help me?

Thank you.

[Rahul Talreja · Accepted solution]

Hi @ParkHyunSun ,
 You can create a one:-

1. Navigate to System UI > UI Actions in ServiceNow.
2. Click on New to create a new UI action.
3. Fill in the mandatory fields:
- Name: Make Knowledge
- Table: sc_req_item
- Action name: make_knowledge
- List v2 Compatible: true (if you're using List v2)
- Form button: true
- Client: true
4. In the script section, you could write something like this:

function onClick() {
    var gr = new GlideRecord('kb_knowledge');
    gr.newRecord();
    gr.short_description = g_form.getValue('short_description');
    gr.text = g_form.getValue('description');
    gr.kb_knowledge_base = 'Your Knowledge Base sys_id';
    gr.kb_category = 'Your Category sys_id';
    gr.workflow_state = 'draft';
    gr.update();
    gs.addInfoMessage('Knowledge Article Created');
    action.setRedirectURL(current);

And you can also refer the link below:
https://docs.servicenow.com/bundle/vancouver-servicenow-platform/page/product/knowledge-management/t...

[ParkHyunSun]

Hi the docs you gave me helps a lot!

Thank you!