Is there any maximum payload size that SN can accept for inbound SOAP?
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01-02-2025 12:45 AM - edited 01-02-2025 03:36 AM
For REST, we have docs from ServiceNow which says
glide.rest.max_content_length - max 25mb can be accepted by ServiceNow
But for SOAP, I couldnt find any official docs/article for max size it can accept. (the system property default size is set to 70mb and no other info apart from this)
Anyone knows about it?

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01-02-2025 12:59 AM
Hello
You can go through these once. Seems like the size is 5mb.
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01-02-2025 02:47 AM
@Omkar Mone I am talking about inbound request to ServiceNow
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01-02-2025 01:27 AM
Here’s how the SOAP response size limit works in ServiceNow:
- Default Response Size Limit:
- The system has a default limit of 5 MB for SOAP responses.
- If a SOAP response exceeds this limit, ServiceNow generates an error.
- Increasing the Limit:
- You can increase the response size limit by setting the system property glide.pf.soap.response_payload_max_size.
- The maximum value you can set for this property is 10 MB.
- Key Points:
- This property only affects SOAP responses. It does not apply to outbound requests or inbound payloads.
- If your use case requires responses larger than 10 MB, you’ll need to find alternative solutions, like breaking the response into smaller chunks or restructuring the data being sent.
Let me know if you’d like more clarification or additional details!
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01-02-2025 02:48 AM
@neetusingh I am talking about inbound payload size. Inbound request to ServiceNow