Is there any negative impact to using the [code] tag in Journal Fields?

bostonsnow
Kilo Guru

Hello,

I have a few users interested in using the [code] tag in Journal fields. Is there any negative impact to performance, notifications or anything else when using [code] tags?

We are using Istanbul Patch 10a.

Thanks!

Mike

1 ACCEPTED SOLUTION

Jon Barnes
Kilo Sage

the main downside to this we have encountered is that if you decide to implement instance hardening recommendations (SNOW will recommend that you do) this property will cause the site to not render that markup as actual html: glide.ui.security.allow_codetag



ServiceNow Customer Service System



So if you start doing it now, then end up applying the instance hardening recommendations, you will have a bunch of [code] tags that will no longer be converted in the HTML.



Also, if the HTML inside that tag is not well-formed, it can jack up your entire form (I have seen that happen).


View solution in original post

2 REPLIES 2

Jon Barnes
Kilo Sage

the main downside to this we have encountered is that if you decide to implement instance hardening recommendations (SNOW will recommend that you do) this property will cause the site to not render that markup as actual html: glide.ui.security.allow_codetag



ServiceNow Customer Service System



So if you start doing it now, then end up applying the instance hardening recommendations, you will have a bunch of [code] tags that will no longer be converted in the HTML.



Also, if the HTML inside that tag is not well-formed, it can jack up your entire form (I have seen that happen).


Thanks Jonathan!