Is there any way to hide this component Tab Sidebar by default

ArshadHussA
Tera Contributor

3 weeks ago

ArshadHussA_0-1779271515856.png

I Want that it should be collapsed by default until any one opens it.

ArshadHussA_1-1779271555043.png

Is there any way to do it? in ui builder

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5 REPLIES 5

Tanushree Maiti
Tera Patron

3 weeks ago

Hi @ArshadHussA 

 

Refer KB: KB1706411 How to remove Record information from the side bar panel in the workspace. 

 

https://www.youtube.com/watch?v=ZIYIAdQ52uA

https://www.servicenow.com/community/developer-forum/hide-contextual-sidebar-icon-in-workspace/m-p/2...

 

Please Accept the solution if it assisted you with your question & Mark this response as Helpful.
Regards
Tanushree Maiti
ServiceNow Technical Architect
LinkedIn: https://www.linkedin.com/in/tanushreemaiti
Hiding Record Information or Experts on Call in the contextual sidebar Service Operations Workspace
Hiding Record Information or Experts on Call in the contextual sidebar Service Operations Workspace
youtube.com/watch?v=ZIYIAdQ52uA
This video looks at the steps for hiding icons (Record Information, Agent Assist, Experts on Call) in the contextual sidebar in ServiceNow Service Operations Workspace or any configurable workspace
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Rakesh_M
Kilo Sage

3 weeks ago

hi @ArshadHussA ,
Its a User preference.
1.Click on User Profile and select Preferences.

Rakesh_M_0-1779273018019.png

2.In the Workspace tab ,turn off show the sidebar

Rakesh_M_1-1779273087506.png

3.Reload the workspace

 

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PoonkodiS
Giga Sage

3 weeks ago

Hi @ArshadHussA 

I followed this article to hide a component

https://www.servicenow.com/docs/r/it-service-management/service-operations-workspace/customize-optio...

 

PoonkodiS_0-1779273366010.png

choose the correct record and inactivate the button

Regards,

Poonkodi

 

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