Issue on Sticky Notes in Homepage

[Likithsai]

Hi,

I am facing some issue when adding the Sticky Notes in the Home pages. Currently we are in Jakarta patch 6. i am able to add the Sticky notes, but when added, the Text tab is gone. 

In my personal instance which is in kingston, its working as expected. 

Thanks

[sachin_namjoshi]

This is an known issue in Jakarta.

Please follow below workaround.

1. On your dashboard create a new tab from configuration. Give this tab a name 'stickynotegadget tab'
2. Click on hamburger menu for dashboard and click on Dashboard properties.
3. When the dashboard form opens, click on dashboard tab created in step 1 from dashboard tabs section.
4.Click on page reference field details ( icon to get details)
5. Here, click on edit homepage link and add sticky note widget or any contents
6. The sticky notes are now available on the dashboard and can be shared with users to view

Regards,

Sachin

[avidev]

The issue has been addressed. If the dashboard tab had a sticky note, one possible cause for the tab not loading is that there is a special character in the sticky note which is not allowing the tab to load properly. Also, copy pasting content into the sticky note may cause this problem, as there may be special font characters not supported.

Please use 'content blocks < New Dynamic content’ Instead of sticky notes.

https://hi.service-now.com/kb_view.do?sysparm_article=KB0715228