Issue when editing a catalog item in the Wish List
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 05:31 AM
Has anyone experienced any issues using the "Wish List" feature of the Service Catalog?
Someone approached me with an issue. They were working on our "Onboarding" fulfillment form for a new hire.
They saved a draft in the Wish List, and upon their return a day later, it wouldn't let them update the catalog item but were prompted with a Save as draft prompt.
I'm not sure how to locate it or what happened. Any suggestions.
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
09-06-2024 05:40 AM
Update. I just found this article about the Wish List item and where drafts are stored. Very Helpful.
Now the issue is how to get the catalog item opened and useable.