Issue when editing a catalog item in the Wish List

EricG
Kilo Sage

Has anyone experienced any issues using the "Wish List" feature of the Service Catalog?

 

Someone approached me with an issue.  They were working on our "Onboarding" fulfillment form for a new hire.

They saved a draft in the Wish List, and upon their return a day later, it wouldn't let them update the catalog item but were prompted with a Save as draft prompt.

 

I'm not sure how to locate it or what happened.   Any suggestions.

1 REPLY 1

EricG
Kilo Sage

Update.  I just found this article about the Wish List item and where drafts are stored.  Very Helpful.

 

Now the issue is how to get the catalog item opened and useable.