Issue with AI Search Taxonomy Filtering and Topic Visibility

KavyashreeR
Tera Contributor

I have configured AI Search and specified a condition in the search source to ensure that results are pulled only from the respective taxonomy (screenshot attached). 

KavyashreeR_0-1751823203246.png

 

However, I’m noticing that the search is also retrieving records from unrelated taxonomies. Please assist in resolving this issue.

KavyashreeR_1-1751823499297.png  

 

In my search, the data is being fetched from taxonomy "Employee" in which "Risk and compliance" is active. But I am not using this "Employee" taxonomy. 
The taxonomy I am using is "Employee Center Core Taxonomy" in which "Risk and compliance" is inactive.

 

KavyashreeR_2-1751823692035.png  

KavyashreeR_3-1751823758539.png

 

Additionally, during one of my searches, although the articles appear and were correctly associated with the intended topic and taxonomy, the topic itself did not appear in the search results. I would appreciate guidance on how to fix this as well.

1 ACCEPTED SOLUTION

Isaac Vicentini
Mega Sage
Mega Sage

Hi @KavyashreeR,

 

Try putting this condition in Indexed Source and index again.

 


Best regards,

Isaac Vicentini
MVP 2025


If my answer was helpful, mark it as Helpful or Accept as Solution.

View solution in original post

2 REPLIES 2

Isaac Vicentini
Mega Sage
Mega Sage

Hi @KavyashreeR,

 

Try putting this condition in Indexed Source and index again.

 


Best regards,

Isaac Vicentini
MVP 2025


If my answer was helpful, mark it as Helpful or Accept as Solution.

Hi @KavyashreeR,

 

Has the problem been resolved?


Best regards,

Isaac Vicentini
MVP 2025


If my answer was helpful, mark it as Helpful or Accept as Solution.