Issue with email client, returning blank page

vishnupuli
Tera Expert

Screen Shot 2016-12-14 at 1.18.03 PM.png

1 ACCEPTED SOLUTION

joegarcia
Kilo Expert

Hey Vishnu,



I just worked on a related issue with my team where only some users were receiving an empty page after clicking on the email button. Turns out it was a bad character in a quick-message that only they had access to. Most likely the bad character was due to a copy/paste of text added to the quick message. It seemed to have brought over extra curly braces, which threw the HTML off and prevented the page from loading. Just wanted to add my two cents into this since I had a very similar issue.


View solution in original post

7 REPLIES 7

Raju Koyagura
Tera Guru

Can you provide more details what you are trying to achieve?


Created new Email client template, it is returning black page.


I wrote a gs.log() in the script . Script is executing but it retuning blank.


I can't see any thing.


Raju Koyagura
Tera Guru

Did you enable email_client on u_hr table? If possible provide some screen shots how you are creating client template.


I enabled email_client. It is working with default template but not with template i created.