Issue with ${event.param1} and ${event.param2}

[TashfiqueH]

Hi I am having issue displaying values of these. 
I have checked the event log, the values are passed. I am not sure why its not displaying on the email notification. 

Email gets triggered on incident_state changed to closed, but the event values are missing.

I have attached pictures of my event registry, business rules, and notification email. Kindly assist. 

[Juhi Poddar · Accepted solution]

Hello @TashfiqueH 

• I see that you are using ${event.param1} & ${event.parm1}. The correct method to get the event parameter is ${event.parm1} & ${event.parm2}.

Please share the screenshot of the notification received to have better clarity.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar

[Ankur Bawiskar]

@TashfiqueH 

is the event processed?

share event log screenshot

If my response helped please mark it correct and close the thread so that it benefits future readers.

[TashfiqueH]

as  you can see it is processed

[Ankur Bawiskar · Accepted solution]

@TashfiqueH 

you have used wrong syntax

it should be

${event.parm1} and ${event.parm2}

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Juhi Poddar · Accepted solution]

Hello @TashfiqueH 

• I see that you are using ${event.param1} & ${event.parm1}. The correct method to get the event parameter is ${event.parm1} & ${event.parm2}.

Please share the screenshot of the notification received to have better clarity.

Hope this helps!

"If you found my answer helpful, please like and mark it as an "accepted solution". It helps future readers to locate the solution easily and supports the community!"

Thank You
Juhi Poddar