Issue with Lead time and Reminders sent in workflow for notification reminders
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3 weeks ago
I have a workflow that triggers when an on/off board ticket is created. This sends a reminder to managers and is suppose to send out a reminder daily if they don't complete the ticket.
However the issue I am having is that it is sending over 1000 emails at the same time.
I am not sure why this is triggering wrong. attaching some screen shots.
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3 weeks ago - last edited 3 weeks ago
Hi @Roshni1
what is the actual requirement for this can please elaborate more on this and also did you debug the do util loop ?
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2 weeks ago
Hi Sanjay
Currently SN is integrated with Dayforce so that when an On/Off boarding is processed SN will get a ticket created and an email sent to the Manager to complete IT Requirements.
This was triggering as expected however it was sending the manager ~1000 emails at the same time.
I tried debugging and sadly my knowledge is limited of what information I can get form it.
I updated the flow and now no emails are being sent to the Manager and the flow is showing an error (see image)
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2 weeks ago
Hi @Roshni1
did you try to use the weight in notification so that it will not triggering multiple email at the same time to same user(receipient)
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Thank You
