Error during migrating Attachments

[pardhiv]

I am trying to migrate attachments from one instance to another and using the modified script got from community.

I'm getting the following Errors .

Access denied to crypto module
Crypto module access is denied for an attachment: no thrown error
Crypto module access is denied for an attachment: com.glide.kmf.CryptoModuleAccessDeniedException: Crypto module access is denied for an attachment: 	com.glide.kmf.CryptoModuleCipher.getCipher(CryptoModuleCipher.java:111)

 Can I deactivate crypto module temporarily during the migration. 

var targetInstanceURL =   "https://XXXXXX.service-now.com/";

var targetUserID = "test_load_2";

var targetUserPassword = "test_load_2";


var answer = "";

var attachmentMsg = "";

var attachmentCount = sendAttachments("u_new_request", "17db86acdbb6cd1073563533f39619bb", "17db86acdbb6cd1073563533f39619bb");

gs.info('KPK1----attachmentCount-----'+attachmentCount);

if (attachmentCount != "none") {

               attachmentMsg =   " Attachments successfully sent: " + attachmentCount[0].toString() + ". Attachments failed to be sent: " + attachmentCount[1].toString();

       } else {

               attachmentMsg =   " Record had no attachments to send.";

       }

gs.info('KPK1----attachmentMsg-----'+attachmentMsg);

function sendAttachments(sourceTable, sourceID, targetID) {

       var answer = [0, 0]; //successful attachments, failed attachments

       

       // Query for any attachments on the current record.

       var attachmentRec = new GlideRecord("sys_attachment");

       attachmentRec.addQuery("table_sys_id", sourceID);

       attachmentRec.addQuery("table_name", sourceTable);

       attachmentRec.query();

       if (attachmentRec.hasNext()) {
		   gs.info('KPK1----ATTACHMENT___FOUND');

               while (attachmentRec.next()) {

                       var attachmentMessage = new sn_ws.RESTMessageV2();

                       attachmentMessage.setHttpMethod("post");

                       attachmentMessage.setBasicAuth(targetUserID, targetUserPassword);

                       attachmentMessage.setEndpoint(targetInstanceURL + "api/now/attachment/file");

                       attachmentMessage.setQueryParameter("table_name", attachmentRec.table_name);

                       attachmentMessage.setQueryParameter("table_sys_id", targetID);

                       attachmentMessage.setQueryParameter("file_name", attachmentRec.file_name);

                       attachmentMessage.setRequestHeader("Content-Type", attachmentRec.content_type);

                       attachmentMessage.setRequestHeader("Accept", "application/json");

                       attachmentMessage.setRequestBodyFromAttachment(attachmentRec.sys_id);


                       var response = attachmentMessage.execute();

                       var responseBody = response.getBody();

                       var httpStatus = response.getStatusCode();

gs.info('KPK1----httpStatus-----'+httpStatus);
				   
                       if (httpStatus.toString() == "201") {

                               answer[0] += 1;

                       } else {

                               answer[1] += 1;

                       }

               }

       } else {

               answer = "none";

       }

	gs.info('KPK1----answer-----'+answer);
	
       return answer;

}

[reshmapatil]

Hi @pardhiv ,

I think all the records on which attachments are present should be present in your destination instance.

If you can activate plugins try to use IDR:

https://docs.servicenow.com/bundle/quebec-servicenow-platform/page/administer/instance-data-replicat...

Regards,

Reshma

**Please mark my answer correct or helpful based on the impact**

[rajeshjain24150]

Did we get any solution for this problem.. I am also facing same issue while transfer encrypted document from one system to another.

[Henri]

I'm facing the same issue as well. This might help some of you but I did not understand what should be filled in to MAP record:

https://support.servicenow.com/kb?id=kb_article_view&sysparm_article=KB1704422