ITIL role

[Nikita50]

Is it okay to add project_user role under ITIL? If not, please provide reason why this practice should not be followed. Thank you.

[Sandeep Rajput]

@Nikita50 You should only do it if you wish to extend project_user role to those users who are already having itil role. Ideally, the roles should not be directly assigned to users and instead should be given via the groups.

[Nikita50]

Thank you Sandeep.

Requirement is to add project_user role as contains role for ITIL so ITIL users have access to project module. Is it okay to do so, if we consider best practices as project is a different module and should not be mixed with ITIL role.

[Dr Atul G- LNG]

I will say no, dont add ITIL role to project role. Better create a group and add user who has project role and then give ITIL role to group.

ITIL role is very wide and cause issue if not fully tested. 

[Nikita50]

Requirement is to add project role to ITIL role.