How do I change the label "Upload" on a field the "Attachments"

F_bio Santos
Kilo Sage

I want to change the label "Upload" to "Upload Attachment" on a record producer field that has the type "Attachment" where do I need to go to do this change ?

Screenshot:

F_bioSantos_0-1694773270547.png

 

1 ACCEPTED SOLUTION

Samaksh Wani
Giga Sage
Giga Sage

Hello @F_bio Santos 

 

  1. Navigate to All > Service Portal > Widgets.
  2. Select the SC Catalog Item (widget-sc-cat-item-v2) widget.
  3. From the Instances related list, preview and open the instance for the ServiceNow NowMobile App – Catalog Screens and Applet Launcher application.
  4. In the Additional options, JSON format field, specify the record_producer_label parameter.
    For example, if you want to change the label to Request, press Ctrl+click on the catalog item widget, select Instance in Page Editor, and specify the following parameters in the Additional options, JSON format field.
    "record_producer_label":{
    			"value" : "Upload"
    		}
  5. Click Update.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

View solution in original post

5 REPLIES 5

Samaksh Wani
Giga Sage
Giga Sage

Hello @F_bio Santos 

 

  1. Navigate to All > Service Portal > Widgets.
  2. Select the SC Catalog Item (widget-sc-cat-item-v2) widget.
  3. From the Instances related list, preview and open the instance for the ServiceNow NowMobile App – Catalog Screens and Applet Launcher application.
  4. In the Additional options, JSON format field, specify the record_producer_label parameter.
    For example, if you want to change the label to Request, press Ctrl+click on the catalog item widget, select Instance in Page Editor, and specify the following parameters in the Additional options, JSON format field.
    "record_producer_label":{
    			"value" : "Upload"
    		}
  5. Click Update.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

So if I just want to change the "Attachments" button "label" it should be this ?

"attachments_label":{
			"value" : "Upload Files"
		}



Hello @F_bio Santos 

 

Just change the value of it, to your requirement whatever you want.

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh

Hello @F_bio Santos 

 

Plz Mark my Solution as Accept and Give me thumbs up, if you find it helpful.

 

Regards,

Samaksh