itil users can change state of incident from Closed to another value in list view

[Robsed]

Hi,

in my clients instance, an itil user can change state of an incident from Closed to something else in the list view, which we don't want. I can't find any funny business with the ACLs and have compared list_edit with my PDI and they are identical. Any thoughts about what I should be looking for?

thanks in advance, Rob

[Ravi Chandra_K]

Hello @Robsed 

Can you also check client scripts or UI policy (scripts) on the Table.

Kind Regards,

Ravi Chandra