Reference Field

[Community Alums]

One of the requirements i received is to create 2 reference fields on the Change Request Form (Network Inventory core view).  The reference fields will refer to the Customer Order table.    Since we have an existing record producer that uses the Customer Order number and a change model as an input to create a Change Request, will adding the two reference  fields to the Change Request form be enough? My Question I guess is, given the existing scenarios i have given, what is the best approach in creating these two reference fields that are linked to the Customer Order table.?

[Anand Kumar P]

Hi @Community Alums ,

Check if any existing unused fields available in change request table, you can modify so that it will fit for your requirements.

or 

Create two new field if (ex: Requested for, Requested by, both refers to sys_user table but have different purposes)both are referring to same table Network Inventory in change request.

Open the Change Request form layout in Form Designer.

Add the new reference field to the Network Inventory (Core View)

record producer has a variable for Customer Order Number, you may map it directly to one or both reference fields during the creation of the Change Request.

Mark it as helpful and solution proposed if it serves your purpose.
Thanks,
Anand