Join the #BuildWithBuildAgent Challenge! Get recognized, earn exclusive swag, and inspire the ServiceNow Community with what you can build using Build Agent.  Join the Challenge.

ITOM Discovery test credentials - authentication failing

SNOW Learner09
Tera Guru

Hi,

 

I am new to ITOM Discovery concept, I installed MidServer in VMWare in my laptop and trying to find my host (laptop) machine using discovery. Midserver is installed successfully and in sync with SNOW instance and able to fetch VMWare Mid Server host machine details successfully using Quick Discovery. The issue is with finding my base or host machine where VMware is installed, to find my host machine I tried quick discovery without providing the credentials and seeing below errors

 

SNOWLearner09_0-1711167564870.pngSNOWLearner09_1-1711167688960.png

 

Then, tried creating credentials of my host machine (laptop) in credentials as shown below

SNOWLearner09_2-1711167771063.png

 

Testing the credentials:

SNOWLearner09_3-1711167848282.png

 

Result:

SNOWLearner09_4-1711167900833.png

 

 

2 REPLIES 2

Aishwaryaaa_
Kilo Sage

@SNOW Learner09 how did you resolve this issue? Could you please provide the solution because I'm also facing the same issue.

Aishwarya Shelake

Issue was not resolved