ITSM simulator

bhavanisree
Tera Contributor

‎04-08-2025 03:40 AM

  • Navigate to My Groups Work
  • As user David Loo, select the catalog task number in the Developer Laptop request record. 
  • Update the catalog task form with the following information:
    • Assigned to: David Loo
    • Work notes: We had this laptop in stock. Item shipped.
  • Post the work notes and close task.
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Dr Atul G- LNG
Tera Patron
Tera Patron

‎04-08-2025 07:22 AM

what is the issue here mate?

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
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