Unified Navigation header bar is NOT visible on Yokohama

[kiiran_Thinker]

Hi,

Am I missing something important configuration / settings as a novice to SNow?

Image 1 - The unified navigation header bar is not visible in Yokohama patch 1 and 2 on the dev org created recently. Also the complete menu list under the Profile image is missing.

Image 2 - This UN bar should be available by default.

So is this an issue with some wrong settings somewhere?

please help (it must be some small issue somewhere but I am novice user 🙂 ) thanks .

[Ankur Bawiskar · Accepted solution]

@kiiran_Thinker 

both the images are for different things. see responses below

1) the 1st image is about App engine studio where developers/admins can create custom app etc

2) the 2nd image is about the home page when user logins to the instance

So they are working as expected

See below images from my instance

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Dr Atul G- LNG · Accepted solution]

Hi @kiiran_Thinker 

For this

Go to developer.servicenow.com.

Open your profile.

There, you will see the option to change your user role. [ left side]

Change it to 'Admin' and save.

[Ankur Bawiskar · Accepted solution]

@kiiran_Thinker 

both the images are for different things. see responses below

1) the 1st image is about App engine studio where developers/admins can create custom app etc

2) the 2nd image is about the home page when user logins to the instance

So they are working as expected

See below images from my instance

If my response helped please mark it correct and close the thread so that it benefits future readers.

[Ankur Bawiskar]

@kiiran_Thinker 

Thank you for marking my response as helpful.

If my response helped please mark it correct and close the thread so that it benefits future readers.

[kiiran_Thinker]

thanks Ankur for quick response, another basic question, what is the URL used to get the  " the home page when user logins to the instance"?

I am getting directly into App Engine Studio whenever I login to devxxxx.service-now.com; hence the confusion about the unified navigation header bar. thank in advance.

[Dr Atul G- LNG · Accepted solution]

Hi @kiiran_Thinker 

For this

Go to developer.servicenow.com.

Open your profile.

There, you will see the option to change your user role. [ left side]

Change it to 'Admin' and save.