ITSM

Sirithalluri
Tera Contributor

‎11-06-2024 08:53 AM

Which of the following may not be published in Service catalog?
Order Guide
Content Item
Requested item
record producer

0 Helpfuls
  • 188 Views
2 REPLIES 2

Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-06-2024 08:57 AM

3- Requested Item. RITM get generated once an catalog item submitted. 

*************************************************************************************************************
If my response proves useful, please indicate its helpfulness by selecting " Accept as Solution" and " Helpful." This action benefits both the community and me.

Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/atul_grover_lng [ Connect for 1-1 Session]

****************************************************************************************************************
0 Helpfuls

Runjay Patel
Giga Sage

‎11-06-2024 09:13 AM

Hi @Sirithalluri ,

 

Answer is "Requested item" as this not a item which need to be published, its a record which will get created once request get submitted. Other three are required to be publish.

 

-------------------------------------------------------------------------

If you found my response helpful, please consider selecting "Accept as Solution" and marking it as "Helpful." This not only supports me but also benefits the community.


Regards
Runjay Patel - ServiceNow Solution Architect
YouTube: https://www.youtube.com/@RunjayP
LinkedIn: https://www.linkedin.com/in/runjay

-------------------------------------------------------------------------

0 Helpfuls