AI Search Analytics dashboard
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01-19-2023 04:31 AM
I’ve a query related to AI search analytics dashboard, could you please tell me what are the steps involved in order to access AI search analytics dashboard. What I understand from your videos is that it will be accessed thru User experience analytics, in our client instance I have got user experience enabled, AI search advance management plugin enabled however I still fail to use AI search analytics dashboard. Could you please guide me.
I have below plugins installed and the listed script includes as active still I fail to see AI Search Analytics dashboard. Could you please let me know what is missing here?
Plugins installed:
- Service Portal Analytics – is installed
- Advanced AI Search Management Tools – is installed
- AI Search Assist – is installed
- Script includes:
AISPreviewUIUtils
AISPreviewAdminAJAX
AISDashboardUtils
AISearchAnalyticsGlobalScheduledJobUtils
AISearchAnalyticsScheduledJobUtils
SAAnalyticsServiceInvoker
SADashboardUtils
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11-06-2024 08:56 AM
Hi, @swez !
I also have the same problem... Do you have some solutions??
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11-06-2024 09:33 AM
My problem is solved. My misunderstanding was simply about the display location...
I confirmed that the Search Analytics icon is displayed in the side menu when selecting any dashboard (e.g. Employee Center) from the User Experience Analytics Dashboard list!
I hope your problem is solved as well.
