AI Search Analytics dashboard

swez
Tera Contributor

‎01-19-2023 04:31 AM

I’ve a query related to AI search analytics dashboard, could you please tell me what are the steps involved in order to access AI search analytics dashboard. What I understand from your videos is that it will be accessed thru User experience analytics, in our client instance I have got user experience enabled, AI search advance management plugin enabled however I still fail to use AI search analytics dashboard. Could you please guide me.

I have below plugins installed and the listed script includes as active still I fail to see AI Search Analytics dashboard. Could you please let me know what is missing here?

 

Plugins installed:

  1. Service Portal Analytics – is installed
  2. Advanced AI Search Management Tools – is installed
  3. AI Search Assist – is installed
  4. Script includes:
    AISPreviewUIUtils

AISPreviewAdminAJAX

AISDashboardUtils

AISearchAnalyticsGlobalScheduledJobUtils

AISearchAnalyticsScheduledJobUtils

SAAnalyticsServiceInvoker

SADashboardUtils

 

 

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2 REPLIES 2

Daichi Ishikawa
Giga Sage

‎11-06-2024 08:56 AM

Hi, @swez !

I also have the same problem... Do you have some solutions??

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Daichi Ishikawa
Giga Sage
In response to Daichi Ishikawa

‎11-06-2024 09:33 AM

My problem is solved. My misunderstanding was simply about the display location...

I confirmed that the Search Analytics icon is displayed in the side menu when selecting any dashboard (e.g. Employee Center) from the User Experience Analytics Dashboard list!

I hope your problem is solved as well.

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