ITSM

KritiK
Tera Contributor

Hello Everyone,

Assigned to and Assignment Group field is defined in Global scope but this fields I am using scoped application but facing issue with not referening user records and group records. if any solution for this query let me know.

3 REPLIES 3

swathisarang98
Giga Sage
Giga Sage

Hi @KritiK ,

 

Could you please share the screen shot of assigned to dictionary view with Type specification mentioned in it ?

 

Please mark this comment as Correct Answer/Helpful if it helped you.

Regards,

Swathi Sarang

NikhilKamlekar
Tera Expert

Hi @KritiK ,
Could you please check the Dictionary of both assigned_to and assignment_group, Scroll down there you can see the Dictionary Override there you can see it whether the scoped table override it or not. 

KritiK
Tera Contributor

Hi @NikhilKamlekar ,

I am not able to see scoped table override.

KritiK_0-1717396652932.png