Copy incident UI action

[eyal abu hamad]

Hey all, is there a way to not to copy attachment's using the Copy Incident UI action ?

[Dr Atul G- LNG]

Hi @eyal abu hamad 

Did you get chance to see the incident properties for the same or UI Action code?

[eyal abu hamad]

I looked to the UI action code , it calls a script include that is not editable

[Dr Atul G- LNG]

Then there is no way to do this mate, sorry. But what is use case not to copy attachment. 

[Bert_c1]

You can override the 'ajaxFunction_makeIncidentCopy: function() {' in the script include named 'IncidentUtils2SNC, by updating the 'IncidentUtils2' script to include that function and leave out line 46. Another approach may be to update the 'IncidentUtils' script include to override the ' copyIncidentAttachments:' function in IncidentUtilsSNC. I suspect this is the better choice.  there is also the system property named 'com.snc.incident.copy.attach' that you can set to false. You have a choice to make on the approach.

Of course, testing is required.