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ITSM

Sirithalluri
Tera Contributor

Which of the following may not be published in Service catalog?
Order Guide
Content Item
Requested item
record producer

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

3- Requested Item. RITM get generated once an catalog item submitted. 

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Regards
Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
LinkedIn: https://www.linkedin.com/in/dratulgrover
YouTube: https://www.youtube.com/@LearnNGrowTogetherwithAtulG
Topmate: https://topmate.io/dratulgrover [ Connect for 1-1 Session]

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Runjay Patel
Giga Sage

Hi @Sirithalluri ,

 

Answer is "Requested item" as this not a item which need to be published, its a record which will get created once request get submitted. Other three are required to be publish.

 

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Runjay Patel - ServiceNow Solution Architect
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