ITSM

Sirithalluri
Tera Contributor

‎11-06-2024 08:53 AM

Which of the following may not be published in Service catalog?
Order Guide
Content Item
Requested item
record producer

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Dr Atul G- LNG
Tera Patron
Tera Patron

‎11-06-2024 08:57 AM

3- Requested Item. RITM get generated once an catalog item submitted. 

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Dr. Atul G. - Learn N Grow Together
ServiceNow Techno - Functional Trainer
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Runjay Patel
Giga Sage

‎11-06-2024 09:13 AM

Hi @Sirithalluri ,

 

Answer is "Requested item" as this not a item which need to be published, its a record which will get created once request get submitted. Other three are required to be publish.

 

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