ITSM

Sirithalluri
Tera Contributor

Which of the following may not be published in Service catalog?
Order Guide
Content Item
Requested item
record producer

2 REPLIES 2

Dr Atul G- LNG
Tera Patron

3- Requested Item. RITM get generated once an catalog item submitted. 

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Dr. Atul G. - Learn N Grow Together
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Runjay Patel
Giga Sage

Hi @Sirithalluri ,

 

Answer is "Requested item" as this not a item which need to be published, its a record which will get created once request get submitted. Other three are required to be publish.

 

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Runjay Patel - ServiceNow Solution Architect
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