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Jamf SG Connector Creating Incorrect core_company Records

LeelaVinodK
Tera Contributor

Hi Community,

We’re facing an issue where the Jamf Service Graph Connector is creating core_company records from employee names (e.g., “Abhishek Bathina”). These values are not present in the sys_user table — they come from Jamf fields like user/department/site and are being misinterpreted as company references. We're using the OOB Jamf SG setup with no custom mappings yet.

Looking for guidance on:

  • How to block or filter these values using transform maps or pre‑import scripts
  • How to configure IRE/Normalization to prevent unwanted company creation
  • Best practices for mapping Jamf fields during the initial SG Connector setup

Goal: Prevent junk company records while keeping the CMDB clean.

Thanks!

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