Javascript console error - portal search - one catalog item - one user
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01-22-2025 10:51 AM
hi ,
for one user when he searches for one catalog item, we get javascript error
tried the F12 method to spot the issue and it pointed us to a Client script that is part of variable set (that variable set is used in 200 other items and user gets no error for those.)
what can be the issue
any leads
happens if we impersonate him as well (requested for fields dont show up)
1 REPLY 1
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01-22-2025 07:55 PM
what debugging did you perform with that client script specific to this catalog item?
If my response helped please mark it correct and close the thread so that it benefits future readers.
Regards,
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader
Ankur
✨ Certified Technical Architect || ✨ 9x ServiceNow MVP || ✨ ServiceNow Community Leader