JavaScript error in your browser console - g_form.getParameter is not a function

[mosowski1988]

Hello,

I have an error when using Portal, there is a onLoad Catalog Client Script with beginning:

var catalog_item_sys_id = g_form.getParameter("sysparm_id");

It work perfectly outside the Portal (using Try it or from Catalog) but in Portal I receive an error when item is opening:

There is JavaScript error in your browser console and details in the console says:

Error while running Client Script "Get Details2": TypeError: g_form.getParameter is not a function

It happens on the DEV instance (Jakarta).

It was working ok, but suddenly it stopped and I receive this error.

Can you help me?

[Shishir Srivast]

is this code on your client script? if yes, this will not work, what value are you trying to fetch?

var catalog_item_sys_id = g_form.getParameter("sysparm_id");

[Harsh Vardhan]

it will not work.

please refer the thread below.

Re: g_form.getParameter

[Chandu Telu]

Hi Mic,

Check this blog it will help you

Adventures in Service Portaling: Populate Catalog Variable Values through the URL

[britwill]

Hi mosowski1988-

Unfortunately the issue is central to Service Portal as it no longer recognizes the following methods under the g_form class (**):

Methods Not recognized via Service Portal under g_form

• addDecoration(fieldName, icon, title)
• addErrorMessage(message)
• addInfoMessage(message)
• addOption(fieldName, value, label, index)
• clearMessages()
• clearOptions(fieldName)
• clearValue(fieldName)
• getActionName()
• getBooleanValue(fieldName)
• getDecimalValue(fieldName)
• getEncodedRecord()
• getFieldNames()
• getIntValue(fieldName)
• getLabel(fieldName)
• getParameter() **
• getReference(fieldName, callback)
• getRelatedListNames()
• getSectionNames()
• getSysId()
• getTableName()
• getValue(fieldName)
• hasField(fieldName)
• hideAllFieldMsgs(type: "info | error")
• hideErrorBox(fieldName)
• hideFieldMsg(fieldName, clearAll)
• hideRelatedList(listTableName)
• hideRelatedLists()
• isMandatory(fieldName)
• isNewRecord()
• isReadOnly(fieldName)
• isVisible(fieldName)
• removeDecoration(fieldName, icon, title)
• removeOption(fieldName, value)
• save()
• serialize(onlyDirtyFields)
• setFieldPlaceholder(fieldName, placeholder)
• setLabel(fieldName, label)
• setMandatory(fieldName, isMandatory)
• setReadOnly(fieldName, isReadOnly)
• setSectionDisplay(sectionName, isVisible)
• setValue(fieldName, value, displayValue)
• setVisible(fieldName, isVisible)
• showErrorBox(fieldName, message, scrollForm)
• showFieldMsg(fieldName, message, type: "info | error", scrollForm)
• showRelatedList(relatedTableName)
• showRelatedLists()
• submit(submitActionName)

Hope this helps.

Regards,

Brit