javascript:getMyGroups() not working in business rule

[dhathri1]

Hi All,

current.addQuery('assignment_group','javascript:getMyGroups()'); is not working, Please let me know what is exactly wrong in this.

[dhathri1]

I tried using only 'gs.getMyGroups()' but it is showing all the records, not working as intended

[srinivasthelu]

Have you tried replacing the statement

  current.addQuery('assignment_group','javascript:getMyGroups()');

with

  current.addQuery('assignment_group','IN', getMyGroups());

[dhathri1]

I tried, this is also not working

[rob_pastore]

What are you trying to do?   Is this in the incident query business rule?

[rob_pastore]

If this is a before business rule meant to filter out the records, I don't believe you can just say:

current.addQuery('assignment_group','javascript:getMyGroups()');

This isn't actually doing anything.  

You need to associate these values to the var qc

  var qc = current.addQuery("caller_id", u).addOrCondition("opened_by", u).addOrCondition("watch_list", "CONTAINS", u);

also, if the code you added is only supposed to run for itil users, i would put all of the code in the 'else' section of the if at the bottom. No need to run the risk of running both sets of code.