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Resolved! User access provisioning

Hello,I have a requirement to automate user access provision between SailPoint and ServiceNow.For any new user access, user has to raise a SailPoint request, when approved there, it creates REQ/RITM/SCtask at SN end. In one of the variables of RITM, ...

"Add" UI action

Hello all, I am trying to create an "add" ui action for a related list. When "add" is selected, it needs to open a list view of a custom table I created, in a separate tab. From there, the user needs to be able to select multiple records, select "add...

Agent App - Incident Form Configuration

Hi,I have a doubt in the form to create a new incident in the Agent App.1.In the first image that I shared, I want two fields called Category and Subcategory which are already available in the incident platform view form to be configured in the Now A...

NishaB by Tera Expert
  • 744 Views
  • 4 replies
  • 0 helpfuls

Imported records are being duplicated after import

Something really weird is happenning. My colleagues and I have developed a transform map to import data from a specific excel, but when we run it via "Load 20 records" in data source, it generates duplicated records. We have only field mappings, no m...

jordimsant by Tera Guru
  • 755 Views
  • 5 replies
  • 0 helpfuls

How to add Meriyo font in KB Article

How to customise Font, we need to add Meriyo font in KB Article? Navigate to System Properties > All Properties.Search for the property glide.ui.html.editor.font.collection.Please suggest if you have any idea 

ShubhiSharm_0-1756141723812.png

Resolved! Change Approval Policy

I need at least one user from each of these 11 groups to approve the Change in the decision step. However, what is happening now is that if one user approves the Change, the approvals from the members of the other groups are no longer required.All th...

PauloMachado_0-1757365658242.png

Modern Change management

Hello all, Has anyone out there implemented the new change models for Normal, Emergency and Standard changes. Keen to see what you have built in terms of approval definitions etc.. the only examples I'm seeing are related to DevOps and we are no way ...

akamuzonde by Tera Contributor
  • 676 Views
  • 3 replies
  • 0 helpfuls

Too many other error

Hi Team ,  can any one please help me on this issue?  table :- csdm_app_services only while updating 'tagged' based application service, while changing the name, only we getting this error , when we click on update button .  in the below image , i ha...

nameisnani_0-1736475209594.png nameisnani_1-1736475257392.png
nameisnani by Mega Sage
  • 939 Views
  • 4 replies
  • 0 helpfuls

Resolved! Concern About MFA Enforcement for SSO Users After Yokohama Update

I believe this question may have already been answered, but I’d like to double-check just to be safe!After the Yokohama update, we’ve noticed that an MFA info message is being displayed even for users logging in via SSO.According to the following kno...

E555 by Tera Guru
  • 2089 Views
  • 3 replies
  • 3 helpfuls

Flow Designer History

Hi all,I need to be able to determine when the "Run as" property was changed from "User who initiates" to "System User" so I can determine if a reported issue is still relevant or resolved.  I cant find the table that would store this information.  I...

Resolved! Custom Pattern Issue

Hi Team,I was trying to create a Custom pattern on "windows os Desktop" to find the Time zone.But I am not able to set the value. Error:"unexpected error occured durning debug"