I'm using a client catalog script and and client callable script include to implement a requirement and avoid the selection of weekend days and holidays on a date time field on a catalog item.I'm using the glideSchedule isInSchedule method but I'm ge...
How many applications menus can an application have?A. 3, one for an application's user modules, one for an application's administrator modules, and one for the ServiceNow administrator's modulesB. As many as the application design requiresC. 2, one ...
What are Outage Records? What is their use (with use case if possible)?
I created a REST API for Jira, I'm trying to add HTML command for the input action 'Description' like below but when I see the result in Jira I see the HTML command not working. Also I added space to each field in Description in the Action inputs see...
Hello Community , We have requirement where a client wants to update the status of multiple controls when a question in an attestation is answered as Yes/No. Example: If a question in an attestation is answered as No then based on the response from t...
Hey all, I'm having issues customizing the contact fields on a contact card... Any help would be appreciated. Here we can see that by default, the contact cards use this item:property type information, but we cannot data pill anything here or even u...
Hello Team,I’m facing an issue in our test instance (not in dev) when working with a custom table that extends Task.When users try to select a value in the Assign To field (after choosing an Assignment Group), the following error appears: Part of the...
In CSM Portal, contacts can see the Product field (record producer)while creating a case, but no product values are displayed in the dropdown. I have verified there are no variable restrictions, table access is correct, and the contact has the requir...
I want to generate an Excel from RITM Variables, in .xlsx format once the RITM generated Already I have created an script include to generate .xls file, but not able to generate in .xlsx format.
Hi All,I want to add a custom field called “New Laptop Required” type yes or no to the User Profile page in the Service Portal.This is the page users see when they click their name → Profile inside the portal.The current User Preferences section show...
HI, Please advise how to create flow for below requirement, All The service requests have to get approval before the task can be generated. ServiceNow autogenerates SR approval collected (User Approval → Yes, Manager Approval → Yes, IT Approval → Yes...
Hi,We are integrating with 3rd party system flow designer for sc_req_item table, we need to pass the attachment to them in base64 format. In the script action in the flow ,used the below code but returning null to me. var gr = new GlideRecord('sys_a...
Hi All, I am trying to submit a catalog item and using Service Catalog REST API (OOTB). I want to check validation for mandatory variables. I am passing the below parameters with one mandatory variable value as empty but still it is creating REQ. It...
Hello Team: I have actual two use cases that have come across my desk during development. 1. What is the BP for capturing when an integration hub activity fails?Currently I've been checking the activity for specific values in the error message. E.G....
I have been given a requirement to duplicate Atlassian Confluence calendar functionality in ServiceNow. I have managed to create a UI page using the Fullcalendar library that displays records from my custom table using a date field named u_start.Thi...
