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Resolved! URL Type field is not clickable on Service Portal.

I've created a URL Type field on cmdb_ci table named "Modify Ownership".On Native UI it is clickable in the list view, and routes you to particular url once clicked. I've created a UI Page, where I am referencing cmdb_ci table using Data Table widget...

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Community Alums by Community Alums  
  • 1008 Views
  • 5 replies
  • 1 helpfuls

Create Multi-select list variable in catalog item.

I have created a Select Box type variable on catalog item named "Compliance requirements" with the following options. Variable on form: Variable configuration:  I want this to be a multi select variable, where user can select more than one option. I ...

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Community Alums by Community Alums  
  • 1269 Views
  • 8 replies
  • 0 helpfuls

Resolved! Database views

Hi , Can anyone guide me on problem migration utility what its for and why its used ?? thankss

Resolved! Update set clarification

Hi All, If I want to check if some table gets captures in update set or not, how to check this?? (as its imp interview question) thanks 

Catalog variables visible in RITM why?

Hello everyone i have a problem i created a UI policy to handle te visibility of a catalog variable it works in catalog but not in the RITM and CSTASK i checked in the UI policy catalog, RITM and Task 

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MalikB by Tera Contributor
  • 624 Views
  • 3 replies
  • 0 helpfuls

Resolved! Make field mandatory

Hi Whenever the below "Dispatch" field  is read only then the field named Part Information should be made mandatory.And Dispatch field gets to be readonly when the form is saved.So when the dispatch field is checked the part information should not be...

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Abdul by Tera Contributor
  • 829 Views
  • 4 replies
  • 0 helpfuls

Background script debugging

How to enable the script execution history in scripts - background to print stuff like the sql statements from the execution? Or have I just dreamed that this functionality exists? e.g.var query = new GlideRecord('incident') query.query() would print...

lauri457 by Giga Sage
  • 951 Views
  • 4 replies
  • 1 helpfuls

Resolved! need to change rich text label value on change of script

Hi There,i have a rich text field and it should populate only when variable erg is selected.also that rich text should have the selected erg value in it and then populate but its working. i have tried on change client scripts but the result is nill. ...

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Need assistant with report

 I need to generate a report to track assignment group hops (transfers) in Incidents. Details: We want to count how many times incidents are moved between different categories of assignment groups. Specifically, we need: 1. MSP → MSP: Incident reassi...

Resolved! ACL for audit

I have enabled audit for a table to see the history list in a table. Currently it is used for all users. But this should shown only for a specific role not for others. Do anyone have idea on this? Can we implement through ACL.

Arun Priya by Tera Contributor
  • 1137 Views
  • 7 replies
  • 2 helpfuls

Resolved! Inbound Action with invalid user

Hello Community, I am currently working on Inbound email actions for the creation of an incident. We want to change the Inbound Action so it will create an Incident even when the Inbound action can't find a User for this email address in the system. ...