“New Shared Mailbox” request item in the ServiceNow Catalog item to allow users to request a Microsoft 365 shared mailbox.Form should include:Mailbox NameEmail AddressOwner(s)Users who need accessFeatures:Validate details with Microsoft 365 in real-t...
Hello Community,I'm trying to set up a REST message that pushes an update set from a source instance to a target instance—specifically from a local update set to a retrieved update set.I’m able to get this working in the global scope, but I can’t get...
I'm trying to display a hierarchy like structure in the case form so that the end user can drill down and navigate to the product and finally choose the product for which the case is being created. This is the hierarchy of product models that I have ...
For some reason I am not able to customize the "Customer information" tab under the customer_account table in the CSM workspace.The UI builder will just not let me and all i need is hide some widgets.How can i do so? Thank you
GIVEN a Dispatcher is on the Schedule/Calendar view. * WHEN an unassigned WOT is dragged and dropped onto an agent's calendar. * THEN the WOT's Assigned to and Scheduled start/end times must automatically update. * AND the system must enforce a Confl...
Hai All,I have the business requirement that, when the user clicked on the chat bot virtual agent,i want to populate the welcome message as (Hallo {user name}) ,and open tickets as well. please suggest me how can I Change it .Please help Me on this.e...
Hi all, I’m trying to configure an OAuth 2.0 client_credentials-based integration on my personal developer instance (PDI). GoalUse grant_type=client_credentials to obtain an access token from my PDI and then call the Table API (/api/now/table/*) from...
Hi, I hope someone can help me with my question.I created catalog item (record producer type) the business wants to give the submitter access to edit their request after submitting (more so update some fields where their answer at the time they submi...
Hello ServiceNow Community,I am submitting my entry for the Build With Build Agent Challenge. I created an application called Automated Reminder and Greeting Scheduler using the ServiceNow Build Agent. The purpose of this app is to help users automat...
Hello ServiceNow Community,I am submitting my entry for the Build With Build Agent Challenge. I created an application called Automated Reminder and Greeting Scheduler using the ServiceNow Build Agent. The purpose of this app is to help users automat...
Hello Team,I want to publish a blog for the #BuildWithBuildAgent challenge, but I am not able to see the “Write a Blog” option on the Developer Blog page.Kindly enable blog posting permissions on my ServiceNow Community account.My profile link: https...
hi team, could you please check my pdi getting issue while login ,i am not getting verfication code ,while login to the mailpratapvmware6@gmail.com- https://dev264603.service-now.com/
Hi all, I’m currently working through some CAD practice tests and I’m not completely sure about the answer to the question below. Could someone help me out? 1. Where do you configure the conditions for a decision?A. On the Decision nodeB. In a script...
Hi all, I’m currently working through some CAD practice tests and I’m not completely sure about the answer to the question below. Could someone help me out? 1. Which of the following is NOT a Flow Designer feature?A. Run a flow from a Catalog itemB....
I have a widget that displays a button when my variable is true, but this button isn't appearing even when my condition is true.The variable in question is trigger_evolution_survey, and it's of type true/false.I've provided my HTML body template and ...
