Hello All, In the Network Gear class record the IP address is not getting updated from Solarwinds. I have configured SolarWinds Service Graph Connector.And also the Serial Number is not getting correctly updated on Hardware assets from SolarWinds.Cou...
Trying to find out the correct procedure to change the user/approver on an existing Approval Request. In the below,example, Erica is the current approver. But she is not correct, a diffferent user needs to be choosen. Also (as some searches said cha...
Hey All, I'm having issues with my UI Macro putting the inputs to the UI page from the variables. What am I doing wrong? Here's the UI Macro code: <?xml version="1.0" encoding="utf-8" ?> <j:jelly trim="false" xmlns:j="jelly:core" xmlns:g="glide" xml...
The search functionality is not working for the TRIC Case ID field. Upon reviewing the dictionary entry, I found that the field type is set to ‘List.’ I also verified other fields with the ‘List’ type, and they exhibit the same issue. This observatio...
Hello,So I could use some assistance with my script for a timeline component I am adding in a scoped app. Here are the details:Create a timeline that has 5 dates that represent the various time of an event. The individual records all have these date...
Hi Community, I'd like to know how others have developed the following use case: A manager requests a user to have access to ServiceNow and wants the user's access to mirror another user on the team. For each group, there needs to be an approval fro...
Greetings.I've completed 15 badges which I see when I'm in the learning portal. But here in the community my profile shows 0. Am I missing a step? I started with the learning path, and then joined the community. Thoughts?
Hi everyone,I need help populating the unit price field based on the requirement type.Here’s what I’m working with:I have a field called u_requirement_type (which contains equipment like eg.. Dell Latitude, iPhone 14,...)that takes references another...
Hi everyone, I created a custom dynamic filter option to return a list of CSM Account [customer_account] records for a specific persona where they are listed as an account team member with a specific responsibility. From everything I've researched, I...
Hi,I want to remove the response template icon from worksapceI deactivated the response template in the action assignment tablebut I still can see the icon, how can I remove it from workspace ?
Hi All,Facing some issue with Push Notification.I'm having my notification in Place, Push Message is Selected.Push Message Content present in Push Notification Message.Just wanted to know if anything missing ?
We sent around 380,000 records, but the scripted Rest API posted around 260,000 of them. I wonder if there is a limit on the size of the file in Rest API or the number of records?
Hi , I am working on Azure DevOps Integration, where I need to fetch the user stories into ServiceNow .To set up the connection we are having child aliases set up in the system, but when I tried to establish the connection I am not able to see the ch...
Morning! Yesterday I related the change table to the incident table to see incidents that were created as a result of a change. The problem now is that I can only relate Incidents to Change by creating the incident from the change by clicking New.......
Hi all, and thanks in advance for any help you might be able to give. I am currently working on a scoped application and I need to display an editable table in the portal. I have successfully cloned the Data Table widget and it works fine for display...
