Issue with getRequestBody() in Attachment api
Attachment api is working fine and returning 201 status code but getRequestBody() always returns null what might be the issue with this?
Forum Posts
Resolved! Developer Instance went offline
My developer instance unexpectedly went offline while I was actively working. I'm hoping someone in the community can offer advice on how to restore its contents. Any suggestions would be greatly appreciated
Issue with Accessing Variable Value in Variable Set
Hello,I need help retrieving the value from a Variable Set.Here's what I’ve tried so far, but it’s not triggering the alert. Thank you function onChange(control, oldValue, newValue, isLoading) { if (isLoading || newValue == '') { return...
We are using only ITSM. Any reasons to switch to Employee center portal?
We are using only ITSM. We dont have any plans to use HRSD. Are there any reasons to switch from Service portal to Employee center portal? If yes, what are the reasons (looking for answers in simple language)Thanks in advance!!!
Planning DKIM setup – what happens if “From” field is empty in ServiceNow SMTP?
I'm currently planning to set up DKIM for outbound emails in our ServiceNow instance. As part of the prep, I was reviewing our Email Account (SMTP) configuration and noticed the following:The SMTP username is set to: support@companydomainThe "From" f...
Resolved! Create new user in AD - Flow action getting error
I am trying to create new user in AD, I used OOB action Create user(attached image), Getting error - "message": "Error: The server is unwilling to process the requestis there any issue with OU format?Is anyone have any Idea on it.
# 🔍 Demystifying GlideRecord in ServiceNow: What, Why & How to Use It Effectively
Hey #ServiceNowCommunity If you've ever written server-side scripts in ServiceNow, you've likely crossed paths with **GlideRecord** Glide Aggregation**—the backbone of database operations. In this article, we'll explore: What is GlideRecord & Glide...
Resolved! Where can I find the table that shows a plugin update is available
Hi GuysWould any of you guys know where I can get info on Plugins and Update Dates or Update Availability in SN?e.g the table that holds the fact that an update is available for a Plugin?I know you can see it directly on the Application Manager porta...
Not Able to see option 'connect with board members " on VTB.
Hello Everyone,Not Able to see option 'connect with board members " on VTB.Note : iCurrent instanec release is Yokohama.
How does Salesforce integration work and why is it important for businesses?
Salesforce integration connects Salesforce with other systems, allowing seamless data flow and streamlined operations. Businesses need to enhance productivity, improve customer experiences, and ensure real-time data accuracy across platforms.Let's sh...
Resolution of security incident catalog items
Hi I want to know the process of security incident resolution in SIR workspace in detail, after the user raises a security incident catalog item .
Resolved! Restrict submission of catalog item if the url in the help text is not clicked
Is there a way to prevent submitting a catalog item unless the user clicks a URL in the help text?
Resolved! How to send notification when sla reaches 50 percent and 75 percent on sc_task
Hi Team please advice to configure the notification when sla reaches 50 percent and 75 percent on sc_task
Auto increment
I have loaded some data one instance to another instance. I did the export xml and import xml to transfer all the records of a table. That table has the field ‘number’ which is auto incremented. My problem is after the import when I manually create ...
Lost My Community Contributions After Changing Email – How to Restore?
Hi Community,I recently changed the email address associated with my ServiceNow Community profile. After doing so, I noticed that all my previous contributions — including accepted solutions, helpful votes, badges, and my rank — are no longer visible...
