Hello All,
We are working on integrating Jira with ServiceNow using a webhook. Here are the steps we've taken:
- We created a scripted API and shared the API path with the JIRA team for webhook configuration.
- They configured the webhook for insert and update events of issues.
- Initially, we received responses from JIRA in ServiceNow without authentication.
- Later, we enabled authentication in the scripted API resource and created a user in ServiceNow with my JIRA ID and the API token I generated for testing.
- However, after making changes in JIRA for an issue, we are not receiving any responses in ServiceNow.
Are we missing something?
