jira spoke copy attachment from jira to service now

lior grinberg2 · ‎09-27-2020

Hi,

I'm testing the Jira spoke and I'm missing a step and hoping that you will be able to help me.

I saw that when I upload a file to jira issue I'm able to see that in service now with the jira event "attachment_created" with all the payload.

My question is what step should I do in order to copy this attachment to a record inside service now?

Thanks,

Lior Grinberg

lior grinberg2 · ‎10-02-2020

Hi All,

I was able to create the attachment with the step "rest api" in the flow designer.

Thanks all.

Lior grinberg

Savitha4 · ‎03-25-2022

Hello Lior,

Can you please share the script along with the steps? We're also trying to implement the same. Thanks.

Mathieu Lepoutr · ‎03-15-2023

Hi

You can indeed just create the "rest api" through flow designer.

May I propose you take a look at Exalate for this aswell? It is a perfect tool for this use-case.