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‎07-29-2018 10:28 PM
Hi,
User unable to view this journal field on request portal wheras itil can able to view this. Does this field has any restriction. Because user wants to update informations on a request.
Solved! Go to Solution.
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‎07-29-2018 10:54 PM
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‎07-29-2018 10:54 PM
after granting public role in task.comments ACL, it worked.