Journal field not displaying for end user

Vikram3
Giga Guru

Hi,

User unable to view this journal field on request portal wheras itil can able to view this. Does this field has any restriction. Because user wants to update informations on a request.

find_real_file.png

1 ACCEPTED SOLUTION

Vikram3
Giga Guru

after granting public role in task.comments ACL, it worked.

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1 REPLY 1

Vikram3
Giga Guru

after granting public role in task.comments ACL, it worked.