The Zurich release has arrived! Interested in new features and functionalities? Click here for more

JWT in REST integrations

Aswathy4
Mega Expert

Hi All,

How to use JWT  authentication in REST integrations when integrating ServiceNow with third party applications?

Can you help me with an example for learning the same.

Regards,

Aswathy 

6 REPLIES 6

Kieran Anson
Kilo Patron

Hi Aswathy,

Is this an outbound integration or inbound? i.e, Are you sending data to the third party or is this to allow them to read/update to ServiceNow?

Hi Anson ,

Thank you for the response.

This will be an outbound integration. My requirement is, lets say I need to fetch some data from a third party application and display in ServiceNow. I need to consume their API for the same.

 

Regards,

Aswathy

 

 

You can mirror something similar to the GitHub setup process to understand how to create, register, and manage a JWT key

OAuth 2.0 credentials for GitHub Apps - JWT (servicenow.com)

Hi Anson,

I think I need to elaborate more.

Consider I need to get the JIRA ticket details  and create records in ServiceNow, for this I need to consume the REST API of JIRA. Lets say I have a schedule job running for this. In this scenario, Can we use Json Web token instead of basic authentication?

If Yes, How?

Regards,

Aswathy