KB Articles are not visible in the Knowledge Tab on Portal

[Veronica10]

We are trying to implement Knowledge Base on Portal. We have set up everything however articles are not visible in the 'Knowledge' tab after using search bar from main page. If we type name in the search bar, article will show up in the dropdown, but not if we will click enter. Does anyone have idea how to solve it? 

[Sebastian L · Accepted solution]

Looks like AI Search. What is the configuration like in your search source for Knowledge?  

[Veronica10]

We are using kb_serach. I think you are asking about below script but correct me If I am wrong.  

(function() {
data.kbBreadCrumbsMsg = gs.getMessage("Knowledge Base");

// Get Knowledge Bases Associated to Portal.

var kbId = $sp.getParameter('kb_id');
var kbArr = [{id: null, title: gs.getMessage("All")}];
data.selectedIndex =0;
data.breadcrumb = [];

// Get Accessible Knowledge Bases Associated to Portal.
var kbIds = $sp.getKnowledgeBases();
data.kbs = kbIds.split(',');

if(data.kbs.length > 1){
data.kbBreadCrumbsMsg = gs.getMessage("All Knowledge Bases");
}

data.kb_knowledge_page = $sp.getDisplayValue("kb_knowledge_page") || "kb_view";
var kb;

data.kbs.forEach(function(kbSysId, index) {
var gr = new GlideRecord("kb_knowledge_base");
if (gr.get(kbSysId)){
kb = gr.getDisplayValue("title");
var kbObj = {id: kbSysId, title: kb};
kbArr.push(kbObj);
}
if (kbId == kbSysId){
data.selectedIndex = index + 1;
data.kbName = kb;
}
});
data.kbArr = kbArr;
data.kbId=kbId;

})();