kb_knowledge gliderecord query

[Ganesh Aher]

When I am running gliderecord query i am not able to see some articles.

I want to query the articles ,

why artiles are not visible?

error shown: 

Source descriptor is empty while recording access for scope Workplace Safety Management: no thrown error
Security restricted: Read operation on scope 'Workplace Safety Management' from scope 'Global' was denied because the source could not be found. Please contact the application admin.

[Aman Kumar S · Accepted solution]

Hey,

This looks like cross scope privilege issue.

Follow below community post to gain better understanding.

Read operation on table 'sn_doc_task' from scope 'Human Resources: Service Portal' was denied.

Feel free to mark correct, If I answered your query.

Will be helpful for future visitors looking for similar questions 🙂

[Ganesh Aher]

From sys_restricted_caller_access table i was trying to change status to allowed but after some time state changes to invalidate  why this is happning.

[Aman Kumar S]

It is OOB behavior:

https://community.servicenow.com/community?id=community_question&sys_id=370e8271db10b38414d6fb243996...

https://community.servicenow.com/community?id=community_question&sys_id=251fd171db6914102be0a851ca96...