KB Recall from Published to draft state

Venkatesh bora
Tera Contributor

when a Knowledge Article is moved from Draft to Review state and when I click on Recall UI Action, the form is again moved to draft state and a new field is being populated. (New Field should populate when Article workflow is changed from Published to Draft(when clicked on Checkout UI Action).

I am unable to use BR because we can't get previous on display BR and on change client script as well the oldValue and newValue is populated as same like 'draft' .

How to achieve this scenario

5 REPLIES 5

Mark Manders
Mega Patron

Why do you want to use a display BR? Why not just a before? 


Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark