KB Recall from Published to draft state
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-20-2024 02:57 AM
when a Knowledge Article is moved from Draft to Review state and when I click on Recall UI Action, the form is again moved to draft state and a new field is being populated. (New Field should populate when Article workflow is changed from Published to Draft(when clicked on Checkout UI Action).
I am unable to use BR because we can't get previous on display BR and on change client script as well the oldValue and newValue is populated as same like 'draft' .
How to achieve this scenario
5 REPLIES 5
Options
- Mark as New
- Bookmark
- Subscribe
- Mute
- Subscribe to RSS Feed
- Permalink
- Report Inappropriate Content
‎03-21-2024 12:16 AM
Why do you want to use a display BR? Why not just a before?
Please mark any helpful or correct solutions as such. That helps others find their solutions.
Mark