Make knowledge article in Pending Retirement state

[Abishek1998]

Hi all,
Currently the knowledge articles are visible in published state. But I want it to make it visible in pending retirement state also. I have one working solution which is to to change the stage in knowledge retire workflow from Pending retirement to published. But I am getting an info message which says ready for published even when I am retiring if i change the workflow. 

1. I don't want this published Info message or Any other alternatives without affecting the workflow would be great

[Kieran Anson]

Hi,

There is a property that controls visibility of articles in custom states. glide.knowman.section.view_roles.stagesAndRoles

https://www.servicenow.com/docs/r/servicenow-platform/knowledge-management/r_KnowledgeProperties.htm... 

[Tanushree Maiti · Accepted solution]

Hi @Abishek1998 

Check the solution from here.

1. Making 'Pending retirement' visible at Knowledge Portal 

2. https://www.servicenow.com/community/incident-management-forum/want-to-show-kb-article-in-pending-re...